can someone help i sent my phone of to 02 on the 2nd of july for anew screen repair i saidi wanted i done then on the 14th july 2020 i received my phone back not fixed but now theyhave added it to my bill sqying the fixed it but ihave a letter sayng different i sent it back of to 02 on the 29thjully 2020 and have no correspondence from them. i have rang 3 times to0 and nothing has been sorted i also een on online hat and nnothing i justwant my phone back but am getting no where
