people on vodafone network can't get through to me

VickiKL · ‎02-04-2020

No-one who is on the Vodafone network can ring me on my O2 network. They get a message saying my number is not available. I have complained about this before but now i am working remotely this is getting very frustrating as my clients can't ring me. YOu need to sort this out urgently as i am losing business which at this time is critical.

[Edit: topic title clarified]

Cleoriff · ‎02-04-2020

@VickiKL

Have you checked your network status https://status.o2.co.uk/

Veritas Numquam Perit

MI5 · ‎02-04-2020

@VickiKL

You are not talking to O2, sorry.

We cannot fix it for you.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-04-2020

Try cleaning the sim card and rebooting the phone. O2 won't respond here so you may need to call them and order a new sim if this persists.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-04-2020

.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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