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people on vodafone network can't get through to me

VickiKL
Level 1: Joiner
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No-one who is on the Vodafone network can ring me on my O2 network. They get a message saying my number is not available. I have complained about this before but now i am working remotely this is getting very frustrating as my clients can't ring me. YOu need to sort this out urgently as i am losing business which at this time is critical.

 

 

[Edit: topic title clarified]

 

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Cleoriff
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@VickiKL 

Have you checked your network status https://status.o2.co.uk/ 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@VickiKL 

You are not talking to O2, sorry.

We cannot fix it for you. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Try cleaning the sim card and rebooting the phone. O2 won't respond here so you may need to call them and order a new sim if this persists.

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MI5
Level 94: Supreme
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.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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