Solved: Re: payments - Page 2

Anonymous · ‎05-11-2016

the one thing good about 02 is the service the bad thing is the custumer service all the agents do is go on about terms and your contract i could not make a payment on time so i rang them to tell them that i could not make a payment on time but all i got was its in your terms so a 3.50 charge was put on i think this sinks

Wa10 · ‎05-11-2016

Apologies, my bad! Typo corrected, it is indeed 6 days.

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.

MI5 · ‎05-11-2016

@Anonymous wrote:
Excellent! Thank you MI5, much appreciated.

You are most welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff · ‎05-11-2016

@MI5 wrote:
@Anonymous wrote:
Excellent! Thank you MI5, much appreciated.
You are most welcome

Good job I amended them yesterday......

Veritas Numquam Perit

jonsie · ‎06-11-2016

I honestly didn't know about the late payment fee but there again I'm in the fortunate position of leaving the direct debit in place and never missed a payment .

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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