payment

[Anuraag]

Hi there

I want to setup a direct debit for my pay monthly cnotract for my device and airtime plan how can I do this quickly?

[Cleoriff]

@Anuraag 

By contacting O2 Guide: How to find help & contact O2 

or http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf 

Guide: Coronavirus Community Help and Support 

[MI5]

@Anuraag 

A direct debit is set up automatically when you start your contract for both the device plan and airtime.

[Anuraag]

I am a bit confused is there any way of setting up a direct debit online

[Anuraag]

I gave an account that doesnt allow direct debits to go out of. I just realised when a I recieved some letters. So now i need to setup a new one online. how can i do this?

[MI5]

@Anuraag 

Sounds like you'll need a new bank account first.

In the interim, you'll need to pay manually Guide: How to Pay Your Bill (Contract) 

[Anuraag]

I do I just gave them the wrong one originally which doesnt allow diretc debits to be setup so I want to setup the new one

[jonsie]

You do need to call them @Anuraag 

Guide: Coronavirus Community Help and Support