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paying my bill when abroad

jonathanregan
Level 1: Joiner
  • 1 Posts
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Registered:

Hi

I work on a cruise and have been at sea for 8 weeks now, I have just berthed in the caribban and found that the last 2 payments have been missed and I've been cut off, I have tried to call about 5 different numbers O2 give out for customer service and payments but all don't work. I try online and the app but both ask me to give my  number so they can send me a code.....MY PHONE IS CUT OFF!!! so I can't even do that. what else can I do?

 

All want to pay my 2 bills and get reconnected

 

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jonsie
Level 94: Supreme
  • 86819 Posts
  • 594 Topics
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Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

All numbers here

Guide: Coronavirus Community Help and Support 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

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jonsie
Level 94: Supreme
  • 86819 Posts
  • 594 Topics
  • 5061 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

All numbers here

Guide: Coronavirus Community Help and Support 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 2
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