paying a bill

[anonymous22]

okay so ive been having issues paying my o2 bill due to a change in work. my bill comes out on the 9th as this was when i was getting paid. however i bow get paid on the 15th and i physically cannot pay it this month until then. my balance is already overdue also.

i have tried to phone up but cannot get in contact with anyone so im stuck on what to do

[MI5 · Accepted solution]

@anonymous22 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

[anonymous22]

everytime i try to call they leaved me on hold then end the phone 

[MI5]

@anonymous22 

I can only suggest that you keep trying.

[anonymous22]

this is outrageous now. no one is answering and they have stopped me using my data and calls 

[anonymous22]

i can pay the amount but in 3 days time when my money comes in. they are sending me letters and messages but wont answer my calls. i am fed up of them not being able to answer my calls. im doing everything they ask and it isnt good enough