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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018
Accepted Solution

pay

Hello ! I tried to make a new iphone xs phone contract, which was approved as the nusa approved, but the 30 pound deposit fee was withdrawn from my account

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Posts: 95,109
Topics: 543
Solutions: 12,047
Registered: ‎04-04-2012

Re: pay

@silviu That is what a deposit is. An upfront payment which means you pay less on the term for your device. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 79,657
Topics: 708
Registered: ‎14-01-2013

Re: pay

@silviu

You need to ring customer services and speak to someone. We have no access toy your account on the community forum.

https://www.o2.co.uk/contactus

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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: pay

Hi @silviu, and congratulations on your new phone! I hope you find the advice above useful but it'd be great if you could let us know how you get on with your purchase and your new device slight smile

 

 

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