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pay telephon bill

JOF
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hello,

I want to pay my telephon bill but I cannot get access to anyone at O2.

Please help, thank you.

 

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MI5
Level 94: Supreme
  • 119221 Posts
  • 604 Topics
  • 17247 Solutions
Registered:

@JOF 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

Contact numbers here Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 2 of 2
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MI5
Level 94: Supreme
  • 119221 Posts
  • 604 Topics
  • 17247 Solutions
Registered:

@JOF 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

Contact numbers here Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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