on 12-07-2021 16:26
Hello,
I want to pay my telephon bill but I cannot get access to anyone at O2.
Please help, thank you.
Solved! Go to Solution.
12-07-2021 16:47 - edited 12-07-2021 16:47
12-07-2021 16:47 - edited 12-07-2021 16:47
All ways to pay here Guide: How to Pay Your Bill (Contract)
Contact numbers here Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
12-07-2021 16:47 - edited 12-07-2021 16:47
12-07-2021 16:47 - edited 12-07-2021 16:47
All ways to pay here Guide: How to Pay Your Bill (Contract)
Contact numbers here Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.