Solved: Re: pay my bill

Anonymous · ‎29-01-2018

Hi i recently missed payments on my account. i would like to clear my arrears and continue paying my device and monthly planned as previous. Is this possible?

MI5 · ‎29-01-2018

How to pay your bill help here https://community.o2.co.uk/t5/How-to-guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101... but calling customer service to sort out where you are might be the best option for you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-01-2018

How to pay your bill help here https://community.o2.co.uk/t5/How-to-guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101... but calling customer service to sort out where you are might be the best option for you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎29-01-2018

@Anonymous This is not Customer Service. Please use this link to contact them asap: https://www.o2.co.uk/contactus

If you have not paid your bill, it's likely that O2 will disconnect you until you pay. You may then have to also pay a reconnection fee. Contact CS as soon as you can.

I DO NOT WORK FOR O2

Marjo · ‎29-01-2018

Hi @Anonymous, welcome to our community! Please do check the advice above from our members (thanks @MI5 and @Bambino) and let us know if you have any additional questions the community could help you with.

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