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Anonymous
Not applicable

I've recently switched to monthly, family members who are 02 are being charged to call me WHY WHY GRRRRRRRR

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MI5
Level 94: Supreme
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Registered:
It can take 3 to 4 days to get your number updated on all systems.
Once corrected, any calls charged in error will be refunded.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

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Cleoriff
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Are you all on free o2 to O2 numbers? It's probably due to your new tariff not updating yet..

If still a problem then contact CS tomorrow http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It can take 3 to 4 days to get your number updated on all systems.
Once corrected, any calls charged in error will be refunded.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
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Anonymous
Not applicable
Hi @Anonymous I think you can find the solution to your question above but if you are still unsure about WHY WHY GRRRRRRRR let us know. Welcome to the community slight_smile
Message 4 of 6
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Cleoriff
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@Anonymous wrote:
Hi @Anonymous I think you can find the solution to your question above but if you are still unsure about WHY WHY GRRRRRRRR let us know. Welcome to the community slight_smile

Brilliant @Anonymous LOL

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
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2-3 days to register your number on the system. Inconvenience but if your friends call customer service they will be reimbursed definitely. 

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