Solved: pay monthly

Anonymous · ‎26-01-2018

Hi, i am enquiring regarding my phone contract. My bill has been taken out of my bank and put back in on different occasions resulting in my phone now being cut off i am willing to pay on the 31st Janurary but can i get my services restored until then so i can pay my bill?

jonsie · ‎26-01-2018

Unfortunately not. You need to settle the outstanding balance before they will reconnect the phone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎26-01-2018

Unfortunately not. You need to settle the outstanding balance before they will reconnect the phone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-01-2018

Hi @Anonymous

This isn't customer services so please contact them directly.

Numbers to call on link http://www.o2.co.uk/contactus

Also, help here on paying your bill.

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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