pay monthly customer tried adding second line to my account

[dobbin081285]

hi there last night i tried adding a second line to my account got accepted got to the agreements to confirm page where it sends copies to my email address also. I accidently closed my browser down at this point i opened it up again logged onto my o2 and my order was gone so i started again this time got refused which i dont understand as i got accepted previously that evening any thoughts?

[MI5]

---

@Curr946 wrote:
@Toby, can we have some clarity on O2s credit referral / appeals process.

---

Unlikely - they don't talk to anyone.

[Curr946]

OP, You might want to try the contact details listed on this old thread from 2008.

http://community.o2.co.uk/t5/Discussions-Feedback/O2-Credit-Referrals/td-p/19193

also there is this email address, but have no way of knowing if its still in use.

creditfilereferrals@o2.com.

[jonsie]

Best just to wait a week...