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pay in advance without being told

Anonymous
Not applicable
I organised my pay monthly contract over the phone with o2 and was not made aware that i was paying a month in advance... not just a month but a month and one day! why?..... poor service o2. Not even got the phone and I have a bill. I did the deal over the phone not online and was not even told to read any terms and conditions online or sent after i did the deal by email. really really bad service... not a good start.
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perksie
Level 69: Guiding Light
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Registered:
oh i understand.... but not happy about not being made aware of this on saturday.
and the 1 day is confusing???
ha ho life to short 😐

It's in my link above, just click on it.
It's because you're charged for the few days before your normal billing date.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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