cancel
Showing results for 
Search instead for 
Did you mean: 

pay as you go monthly

Anonymous
Not applicable
I've got two sims on my account but only one is showing up on my bill/account?
Message 1 of 5
959 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
They will be on separate logins if taken individually so you need to combine the two by choosing the option to "Bring in other products" from your main account.
If you don't know both logins, give customer services a call http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
955 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
They will be on separate logins if taken individually so you need to combine the two by choosing the option to "Bring in other products" from your main account.
If you don't know both logins, give customer services a call http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
956 Views

Anonymous
Not applicable
Oh OK thanks
Message 3 of 5
952 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

other products.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
943 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hello @Anonymous! How are you doing? slight_smile Is it all clear now how to do it or do you have any additional questions?

Message 5 of 5
826 Views