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pay & go contract not being adhered by O2

Anonymous
Not applicable

on ‎02-03-2017 16:30 - last edited on ‎02-03-2017 16:40 by

on ‎02-03-2017 16:30 - last edited on ‎02-03-2017 16:40 by

I recently top up my mobile by 15 pounds. I found out that the promises given by O2 in terms of extra allowances for free phone phone calls & texts- are not being being granted as promised. My mobile is [Removed]. My current top up of 15 pounds is being used for local txt & phone calls.

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adamtemp64
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on ‎02-03-2017 16:38

on ‎02-03-2017 16:38

This is not customer services I would advise you remove the number asap

 

you need to contact o2 http://www.o2.co.uk/contactus

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎02-03-2017 17:15

on ‎02-03-2017 17:15

Call 4445 and check your account has been activated correctly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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