pak code

[Anonymous]

How do I get my pak code as I m leaving o2. Can I get it online ? Or do I have to phone o2 ? What is the telephone number please. Can it be sent to me by email ?

[jonsie · Accepted solution]

You can either call customer service or use the online chat. http://www.o2.co.uk/mobile/contactus

There are a couple of useful guides written by members which should give you all the information you need :

Leaving O2 & Obtaining PAC by bandofbrothers and davethorp - Here & Here

[Anonymous]

Hi.


Sad to hear your wanting to leave.

Before you do I would suggest you try out your alternative network via a payg sim card where you live,work and commute just to ensure you get good signal.

Also it may be worth thinking about unlocking your current phone so it works in any network. So it can be a back up phone or its street value.

Form :

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number

Free for Contract Customers. £15 to Payg T&C Apply.

Take care.

[MI5]

If you do wish to unlock your phone (assuming it's not already unlocked) you need this form here https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form