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paid for my device

Ilyasmakda38
Level 1: Joiner
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i paid for my device but on my o2 app on the 17 september i have money going out from my bank for airtime and my old device which i’ve paid it off can you please sort it out thank you 

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MI5
Level 94: Supreme
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@Ilyasmakda38 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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