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pac code

newbie5
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advice please. i have just ordered a new phone on 02 pay monthly, and they are going to issue me a new number, i am already with o2 pay as you go. and want to keep my number when i go on the help line they tell me to text INFO to 85707, when i try this it tells me this is a chargable message. i have no extra credits on pay as you go device. how can i get pac code.

cheers

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madasaf1sh
Level 66: Unequalled
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@newbie5 

 

Yo do not need a PAC code, you need to follow this guide here Guide: Migration & porting into O2  


Which means you need to call o2 once the new phone and sim card have arrived and they will do it all for you.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 66: Unequalled
  • 5422 Posts
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  • 1712 Solutions
Registered:

@newbie5 

 

Yo do not need a PAC code, you need to follow this guide here Guide: Migration & porting into O2  


Which means you need to call o2 once the new phone and sim card have arrived and they will do it all for you.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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newbie5
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great advice thankyou

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gmarkj
Level 59: Quartermaster
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If you are moving from o2 pay as you go to o2 pay monthly @newbie5 you don't need a PAC.

See the relevant information in the guide below.

Guide: Migration & porting into O2

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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