pac code

[Anonymous]

I dont normally come in here so i dont know whether this has been covered or not, but i am so mad that its made my mind up for me, retention team dont work  weekends WOW, is that the craftiest move ever, so now i cannot move forward with my shopping for a new deal because i cannot even get a pac code untill monday morning, while i am at work i may add, in this day and age that move must surely be simply to make it harder (more awkward) for people to leave.

There now i feel better allready, goodbye 02, and im taking my broadband, landline and mobile with me.

[Martin-O2]

Yes we've passed on the experience that @Anonymous had over the weekend to the customer service team. 

[Anonymous]

And today I received a mail stating, "you have received a reply".
So that's it Martin-02, you've passed it on, and they have told me. Wow dont think I will bother in future, just what has that solved, Nothing.

[Cleoriff]

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@Anonymous wrote:
And today I received a mail stating, "you have received a reply".
So that's it Martin-02, you've passed it on, and they have told me. Wow dont think I will bother in future, just what has that solved, Nothing.

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@Martin-O2More help needed I think?