on 11-06-2018 18:29
on 11-06-2018 18:33
on 11-06-2018 18:33
@oxybubble You bring it over straightaway which will then end your bt contract
on 11-06-2018 18:33
on 11-06-2018 18:33
@oxybubble You bring it over straightaway which will then end your bt contract
on 11-06-2018 18:35
on 11-06-2018 18:35
Hi @oxybubble
If you want to keep your number then follow the advice here. It tells you about PAC code as well
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Veritas Numquam Perit
on 11-06-2018 18:51
@oxybubble wrote:at what point do I bring my pac code over from BT
Thanks
Within 30 days of receiving it or else it will expire and you'll need a new one.
If you now have an O2 contract, call customer services and give them your PAC now.
Your number will transfer in a couple of days time.
on 11-06-2018 20:31
Hi @oxybubble and to O2 community Forum...!
...When I followed the link @Cleoriff give you, step by step filling all the information before 5 pm (this was about a week ago) ... the following day I should have everything done... but 2 days later I did not received any notification text, so...! I end up calling customer services and they sorted out 2 days later... keep a look out on O2 text confirming what they are going to do...
on 12-06-2018 12:11
Let us know if you need more help with your PAC, @oxybubble!
Cheers @Anonymous, @Cleoriff and @MI5 for the info, and @Tsidkenu1es for sharing your experience
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