Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 3
Registered: ‎29-11-2018
Accepted Solution

overpayment

[ Edited ]

on the 12/11/18 my bill o2 ammount paid was £236.26 can you explain  what this is for

Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: overpayment

This isn't customer service I'm afraid. You need to call them in the morning or use live chat.

Contact us

Anonymous
Posts: 0

Re: overpayment

@Irene41 Your myo2 should give you a breakdown of the charges 

Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: overpayment

you need to get usge report from customer service
Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: overpayment

Good morning @Irene41, and welcome to the forum Wave Did you get a chance to check in My O2, or with Customer Service, for a breakdown of your charges, as advised by the other members? 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature