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Level 1: Joiner
Posts: 3
Registered: ‎29-11-2018
Accepted Solution

overpayment

[ Edited ]

on the 12/11/18 my bill o2 ammount paid was £236.26 can you explain  what this is for

Posts: 66,561
Topics: 543
Solutions: 3,345
Registered: ‎04-01-2009

Re: overpayment

This isn't customer service I'm afraid. You need to call them in the morning or use live chat.

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Posts: 8,347
Topics: 108
Kudos: 1,709
Solutions: 534
Registered: ‎17-03-2015

Re: overpayment

@Irene41 Your myo2 should give you a breakdown of the charges 

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Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: overpayment

you need to get usge report from customer service
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Community Manager
Posts: 4,157
Registered: ‎18-04-2018

Re: overpayment

Good morning @Irene41, and welcome to the forum Wave Did you get a chance to check in My O2, or with Customer Service, for a breakdown of your charges, as advised by the other members? 

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