overdue billing

[Beata]

I have 5 o2 numbers. I currently have unpaid bills because I don't work. What can I do to keep using devices? Bills will be paid on return to work

[Cleoriff]

@Beata 

You need to contact the payment management team

Numbers are in this link

Guide: Coronavirus Community Help and Support 

If you can't get through on those numbers, then try any of the others

Best of luck.

[Beata]

It is not possible to speak with an advisor. Only pay links are sent. I don't work because of my fault. I need help and I cannot get it. Automatic reply only. 

[Cleoriff]

@Beata 

You have to keep trying. Press any option to speak to an advisor.

People got through yesterday due to persistence.