on 19-09-2016 11:50
I have been charged 15.00 x 2 =£30.00 extra for 2 numbers 60077 and 84648 SMS of which I have never text. I have tried several times to get through to O2 to no avail. Has any other O2 customer had problems with these numbers and does anyone know if it's a scam or not. I am trying to contact O2 to have this extra charge of £30.00 rectified from my account.
Solved! Go to Solution.
on 19-09-2016 12:04
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 19-09-2016 12:05
Hi @Anonymous You will need to contact CS about this http://www.o2.co.uk/contactus as we have no access to your account. You may have clicked on a link via FB and signed up to something inadvertently.
You should also contact phonepayplus the regulator and report the number http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290