outstanding bill

[Anonymous]

Hi i want to pay my outstanding bill but i cant ring any of the numbers off my mobile as it just cutts off straight away and i only have access to this phone, how do i pay as i need to use my phone????

[Cleoriff · Accepted solution]

There are a number of ways to pay your bill...Have a look at this guide (It is for contract and payg devices)

http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

[MI5]

You will have to borrow a phone, use a landline, or go into an O2 shop and ask if you can call from their phone.
Use the landline number in the link http://www.o2.co.uk/contactus

[Cleoriff]

To add....if you have been cut off you will probably have to pay a reconnection fee....

[Anonymous]

Thanks guys looks like have to go to an 02 shop 😒

[Cleoriff]

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@Anonymous wrote:
Thanks guys looks like have to go to an 02 shop 😒

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It could be that paying over the counter at a bank is an option if there is one nearer to you. You would need the paying in number though (given in my link) ....Having said that you would have to let O2 know the bill had been paid via phone in case you have a reconnection fee. Just a friendly word of advice....if you are on contact it pays to set up a direct debit...or even an automated payment via My O2. This would avoid problems in the future

[Anonymous]

Thanks for your help much appreciated, i have got a direct debit set up i just accidently over spent and there wasnt enough funds in the bank. Thanks again 👍

[Cleoriff]

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@Anonymous wrote:
Thanks for your help much appreciated, i have got a direct debit set up i just accidently over spent and there wasnt enough funds in the bank. Thanks again 👍

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Happens to us all @Anonymous Best of luck getting it sorted...:smileywink: