Solved: outgoing text message charges

Anonymous · ‎01-10-2013

Hello.

I have been looking at both mine and my sons bills and we have both been charged for an outgoing text we never sent/received.

The number is 0013106830959. I have checked my phone and I have no record of a text being sent nor received to this number.

I know its only 16p per text but how often have I been charged for this that I am unaware of?

Many thanks

MI5 · ‎01-10-2013

It appears to be a verification text from a service or app called "snapchat".

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-10-2013

It appears to be a verification text from a service or app called "snapchat".

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-10-2013

Ok thank you.

That makes sense now.

MI5 · ‎01-10-2013

My pleasure....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

outgoing text message charges

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...