out of contract

[acacac]

Dear Sir/Madam,

the records state my tariff can not be changed but I signed a 12 month contract that has expired and I should

be "out of contract." I did NOT expressly inform you that I wished to continue this contract.

Pls amend my status and give me the option to change my tariff.

[Cleoriff · Accepted solution]

@acacac 

You have to inform O2 if you wish to finish this contract Guide: Cancelling Your Contract 

OR if you want to Upgrade, do so via My O2.