Solved: order shipment

Alofal · ‎07-04-2020

hi, I've placed order online for apple watch on Saturday. I received all t&c's trough my email but still haven't received shipping confirmation and still no msg on myo2 orders, due to covid19 I can't get through to customer service. What to expect?
P.S money has been taken from my account

Cleoriff · ‎07-04-2020

@Alofal

Everything is on a go slow at the moment. Until you get a dispatch email, it wont be coming.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Veritas Numquam Perit

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MI5 · ‎07-04-2020

You need to ask customer service as we can't access accounts on here to see the status https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎07-04-2020

@Alofal

Everything is on a go slow at the moment. Until you get a dispatch email, it wont be coming.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Veritas Numquam Perit

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