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order not showing

Anonymous
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Placed two orders for contracts one showing in my 02 account the other is not had some trouble with second one so order wasn't done till 7pm anyone else had this problem 

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MI5
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It may take a while to show but if unsure contact CS to check if it went through OK http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 2 of 9
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Anonymous
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thanks if it's not changed by the morning will do that 

 

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MI5
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Good luck. Hope it all goes smoothly for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Anonymous wrote:

thanks if it's not changed by the morning will do that 

 


They usually update the website at midnight I think @MI5  So should be showing soon...?

Veritas Numquam Perit

Girl in a jacket
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MI5
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Yes indeed, My O2 will go offline for a while around midnight so that may help push it through.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Phone was out of stock could of at least notified me oh well sorted now, thanks everyone

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jonsie
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That's a major issue people are having, buy in good faith only to find O2 have taken payment when devices aren't in stock. A familiar story unfortunately.

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MI5
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Sadly all too common just lately 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
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