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1 ACCEPTED SOLUTION
Accepted Solutions
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You have to report it lost to customer services https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
They will bar that sim and send you a new one. You will need to ask them about keeping the same number.
Best of luck and welcome to the forum 
- 127847 Posts
- 834 Topics
- 7586 Solutions
You have to report it lost to customer services https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
They will bar that sim and send you a new one. You will need to ask them about keeping the same number.
Best of luck and welcome to the forum
- 127847 Posts
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- 7586 Solutions
Just to add...Please remove your number as this is a community forum and not customer services.
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Hey @Rhys_wilkinson, and sorry to hear about your SIM! The info and advice above should help you get a replacement in no time, and if you have any more questions please do let us know 
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