- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 122769 Posts
- 826 Topics
- 7463 Solutions
You have to report it lost to customer services https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
They will bar that sim and send you a new one. You will need to ask them about keeping the same number.
Best of luck and welcome to the forum 
- 122769 Posts
- 826 Topics
- 7463 Solutions
You have to report it lost to customer services https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
They will bar that sim and send you a new one. You will need to ask them about keeping the same number.
Best of luck and welcome to the forum
- 122769 Posts
- 826 Topics
- 7463 Solutions
Just to add...Please remove your number as this is a community forum and not customer services.
- 5434 Posts
- 304 Topics
- 65 Solutions
Hey @Rhys_wilkinson, and sorry to hear about your SIM! The info and advice above should help you get a replacement in no time, and if you have any more questions please do let us know 
to the forum!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
