order being reviewed still after 4 days

[leyley]

i placed a ipad order on wednesday which is still being reviewed...

i have recieved all legalagreements but no despatch email..

also today my new device was added to the my o2 section of my account? but still under review. what does this mean?

[jonsie · Accepted solution]

Possibly awaiting an affordability check

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255