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Anonymous
Posts: 0

open discount

My open discount doesn't show on my app will it be deducted of bill every month when it is ready
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: open discount

You'll need to wait until your bill is made up before you'll see it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: open discount

Thanks you very much for reply was in a slight panic as my bill appeared on my app higher than it should be phew 😃
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: open discount

Assuming you are still eligible of course.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 84,107
Topics: 580
Solutions: 4,257
Registered: ‎04-01-2009

Re: open discount

Is this a new contract you have or an existing one? If a new contract you will have to apply for the discount again. If you have already done so then check with customer service that it has been applied.

Posts: 115,929
Topics: 571
Solutions: 15,941
Registered: ‎04-04-2012

Re: open discount

Neither Open or F&F discount will ever appear on your first bill - Always from the second bill onwards.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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