Re: open discount

Anonymous · ‎31-03-2015

My open discount doesn't show on my app will it be deducted of bill every month when it is ready

perksie · ‎31-03-2015

You'll need to wait until your bill is made up before you'll see it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎31-03-2015

Thanks you very much for reply was in a slight panic as my bill appeared on my app higher than it should be phew 😃

perksie · ‎31-03-2015

Assuming you are still eligible of course.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎01-04-2015

Is this a new contract you have or an existing one? If a new contract you will have to apply for the discount again. If you have already done so then check with customer service that it has been applied.

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MI5 · ‎01-04-2015

Neither Open or F&F discount will ever appear on your first bill - Always from the second bill onwards.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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