only refresh available for existing customers?

[Anonymous]

Is it right that if I want to upgrade I have to pay £15 a month more to receive the same minutes, texts and data as my current tarrif (which I switched to on Nov 26th) to pay for the refresh product which I will never use? If so looks like EE will be getting new customers of myself, my family, so far 8 friends and their families

[Anonymous]

Seems almost like a gift

[Anonymous]

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@Anonymous wrote:
Seems almost like a gift

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I'm sure it does to those that cant or wont pay for a sim free handset.

[Anonymous]

M15 and Damien, I'm not putting down the refresh contract, I'm sure plenty of people will take advantage of it but for all those not desperate to always have the latest handset why make us pay.
All O2 customers on low income, the elderly etc will not want to pay the extra for a service which they don't want....

[Anonymous]

Do I detect I hint of sarcasm Bob

[Anonymous]

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@Anonymous wrote:
M15 and Damien, I'm not putting down the refresh contract, I'm sure plenty of people will take advantage of it but for all those not desperate to always have the latest handset why make us pay.
All O2 customers on low income, the elderly etc will not want to pay the extra for a service which they don't want....

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Fair point.

Have you decided which way your going to go or are you going to have a think ?

[Anonymous]

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@Anonymous wrote:
Do I detect I hint of sarcasm Bob

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Me...no....never......

[MI5]

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@Anonymous wrote:
M15 and Damien, I'm not putting down the refresh contract, I'm sure plenty of people will take advantage of it but for all those not desperate to always have the latest handset why make us pay.
All O2 customers on low income, the elderly etc will not want to pay the extra for a service which they don't want....

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Agree completely mitch, which is why I pointed out that non refresh is still available elsewhere and on lower end phones directly from O2.

The "must have the latest now brigade" are well serviced by the high end phones on refresh...

[Anonymous]

Yes I agree with that and it does look like looking at the shop there are still a fair few phones available on normal contract sorry if my reply came across in a way you thought I was pushing refresh

[Toby]

Let us know what you decide to do Mitch!

Lots of good advice here guys, nicely done

[Anonymous]

Yes do let us know what you decide