on hold

[Anonymous]

I have been on hold for 40 minutes, is anyone working ?

[Cleoriff]

We have had so many complaints today about the wait times. Probably best first thing about 8.30am

[Anonymous]

O2 should put a message on about waiting time, not keep playing music, why is the wait so long.

[Cleoriff]

---

@Anonymous wrote:
O2 should put a message on about waiting time, not keep playing music, why is the wait so long.

---

O2 had network problems at the beginning of the week and people are playing catch up I thinj?. Honestly try again in the morning about 8.30am....

[Anonymous]

I expect there is a massive backlog after the weeks events