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old sim from iphone 7 will not fit new phone iphone 11

marion2
Level 1: Joiner
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i need help please old sim from old phone will not fit into new phone what can i do please

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MI5
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@marion2 

It does fit.

You need to turn the sim over.

Look at the corner that is cut on sim and on carrier and line them up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
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First check if the sim can be converted.
Does it look like you can push the middle bit out?
If not, then call o2 and ask for a new sim.
The number ending 4005 on the link below is getting the best results...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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Both are nano sims.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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Sorry, didn't read the title properly!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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