old bills

[Anonymous]

how can i check an old bill to find a mobile number from last year

[Cleoriff · Accepted solution]

Are you on contract or PAYG? If on contract old bills can be viewed via My O2 http://www.o2.co.uk/myo2

They go back 18 months...

If PAYG then you will need a SAR which will cost you http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf

[jonsie]

A guide here

https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10

[MI5]

They should go back at least 2 years for contracts but only show outgoing calls so no use if you are looking for a number that called you?

[MI5]

Help on how to get to download bills here as long as your account isn't affected by the current issue with viewing bills
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

[Cleoriff]

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@jonsie wrote:

A guide here

1https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10

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I have done that with a blue link @jonsie https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620

[Anonymous]

@Cleoriff I had the same problem that Jonsie had with links posting like that yesterday 

[jonsie]

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@Cleoriff wrote:

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@jonsie wrote:

A guide here

1https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10

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I have done that with a blue link @jonsie https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620

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Too late again... 

[Cleoriff]

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@jonsie wrote:

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@Cleoriff wrote:

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@jonsie wrote:

A guide here

1https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10

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I have done that with a blue link @jonsie https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620

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Too late again... 

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It was working on my PC after I copied and pasted into top column. Just thought it would help. I had actually forgotten that guide...

[MI5]

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@Cleoriff wrote:
had actually forgotten that guide...

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Me too