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old bills

Anonymous
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how can i check an old bill to find a mobile number from last year

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Cleoriff
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Are you on contract or PAYG? If on contract old bills can be viewed via My O2 http://www.o2.co.uk/myo2

They go back 18 months...

If PAYG then you will need a SAR which will cost you http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf

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Cleoriff
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Are you on contract or PAYG? If on contract old bills can be viewed via My O2 http://www.o2.co.uk/myo2

They go back 18 months...

If PAYG then you will need a SAR which will cost you http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf

Veritas Numquam Perit

Girl in a jacket
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jonsie
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MI5
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They should go back at least 2 years for contracts but only show outgoing calls so no use if you are looking for a number that called you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
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Help on how to get to download bills here as long as your account isn't affected by the current issue with viewing bills
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@jonsie wrote:

A guide here

1https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10


I have done that with a blue link @jonsie https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620

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Anonymous
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@Cleoriff I had the same problem that Jonsie had with links posting like that yesterday 

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jonsie
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@Cleoriff wrote:

@jonsie wrote:

A guide here

1https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10


I have done that with a blue link @jonsie https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620


Too late again... 

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Cleoriff
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@jonsie wrote:

@Cleoriff wrote:

@jonsie wrote:

A guide here

1https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10


I have done that with a blue link @jonsie https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620


Too late again... 


It was working on my PC after I copied and pasted into top column. Just thought it would help. I had actually forgotten that guide...

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MI5
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@Cleoriff wrote:
had actually forgotten that guide...

Me too LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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