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Anonymous
Posts: 0

o2 unlimited

i am on the o2 unlimited tariff, topped up £15 but do not have free calls, how comes?
i did top up a day later than my anniversary date, does this matter?
shouldnt it be whenever you top up you should get it for that month?
i think o2 has got abit stupid!
any help be good thanks
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Anonymous
Posts: 0

o2 unlimited

Your not the only one, my partner also topped up by over 30 pounds and has all but used that without free txts or o2 to o2 calls, she is considering changing providers now as this is not on.
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Anonymous
Posts: 0

o2 unlimited

Same here, I put in £15 on both my partners phone as well as my own and she gets Unlimited calls and I dont.
Tried emailing and ended up in an endless loop :robotmad: then tried phoning CS and could barely make out what the guy was saying needless to say I misinterpreted what he said and messed up the answers to the security questions, tried to explain that I misunderstood him but he wasnt having any of it and said I have to rephone AGAIN.. :robotmad:
personally I'm considering moving to another provider, as you say, this is not on Smiley Sad
Highlighted
Anonymous
Posts: 0

Re: o2 unlimited

i am on the o2 unlimited tariff, topped up £15 but do not have free calls, how comes?
i did top up a day later than my anniversary date, does this matter?
shouldnt it be whenever you top up you should get it for that month?
i think o2 has got abit stupid!
any help be good thanks


Did you ask O2 why you didn't receive them?