Solved: o2 travel

ALJOMABOB · ‎07-05-2019

Hi,
I have previously added the o2 travel bolt on for a holiday. I am about to go travel on another holiday and have bought a new phone. This phone came with o2 travel Inclusive zone included. So I now have both bolt ons on my account and can't seem to find a way to delete a bolt on easily.

I know the place I am go is included in the inclusive zone so I am wondering if my phone will know to use the travel inclusive bolt on and not charge me or will it try and use the travel zone which costs £4.99 a day once used?

Thanks.

MI5 · ‎07-05-2019

@ALJOMABOB you will be automatically allocated the correct bolt on depending on your travel destination.

There is no need to remove either of them.

You will receive a text confirming when you arrive in the country of travel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-05-2019

@ALJOMABOB you will be automatically allocated the correct bolt on depending on your travel destination.

There is no need to remove either of them.

You will receive a text confirming when you arrive in the country of travel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎13-05-2019

Good morning @ALJOMABOB I hope the information above answered your question, but if you need any more help with this, please let us know!

Have a fantastic holiday as well

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