o2 text

Paul820 · ‎14-06-2020

Hi, I got 2 texts from o2 this morning asking for my feedback about the way I contacted them, I haven't contacted them though and I can't get through on the phone to investigate, I paid my bill through the automated 2729 number could it be that?

MI5 · ‎14-06-2020

@Paul820

It could be that bit best to check.

Numbers here Guide: Coronavirus Community Help and Support

The one ending in 4005 is best.

Open now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Paul820 · ‎14-06-2020

Thanks for replying, I got through and the gentleman on the phone said it was to do with the call to 2729

MI5 · ‎14-06-2020

No worries then @Paul820

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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