o2 refresh? does it still take affect if i bought my phone through CPW

[jamesjon1300]

If ive bought my phone through CPW but have upgraded my tarrif through O2, would my bill be cut down after ive paid off my phone? or does that only work if the device was bought direct from O2?

[MI5 · Accepted solution]

@jamesjon1300 refresh is only available directly from O2 so a tariff upgrade later would not qualify.

At the end of your 24 months, you need to switch yourself to a sim only tariff with O2 to gain the same benefit as refresh would offer you.

[jamesjon1300]

thank you for your quick response. i'll bear that in mind for my next handset. so if i was to upgrade my handset through O2 instead of CPW would o2 refresh be applied to that contract?

[MI5]

Hi @jamesjon1300 yes, it would be a refresh contract then.