Solved: o2 pay monthly new contract

Anonymous · ‎26-09-2016

It has been almost one week since I took out a new contract. Every time I login into my o2 account I just see discontinued bill I do not see the new contract. When go into the o2 app nothing shows up at all data, minutes, texts is blank. I want to know should I wait a bit longer or call o2 about this.

Cleoriff · ‎26-09-2016

Hi @Anonymous

You need to give CS a call asap http://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎26-09-2016

Hi @Anonymous

You need to give CS a call asap http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎26-09-2016

You will have been given a new log in for the new account. Sounds like you are logging into an old one.
Check the new emails received relating to new contract for log in details.
If you need help resetting your password you can do that as part of the new log in process or call CS to reset it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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