on 24-10-2016 16:37
on 24-10-2016 16:37
Solved! Go to Solution.
on 24-10-2016 16:46
on 24-10-2016 16:46
on 24-10-2016 16:40
on 24-10-2016 16:40
Only customer services can help you you need to call them as soon as you can
on 24-10-2016 16:46
on 24-10-2016 16:46
on 24-10-2016 17:00
on 24-10-2016 17:00
This is the problem when you cancel a direct debit. You need to set it up again with a date that suits your needs. Sorry but it's difficult to sympathise when you cancel a direct debit and then miss the payment date. As said, you need to pay the bill in full before service is is available whether it's in one payment or two. Call the O2 Payment Management Team and hopefully there will be no reconnection fee.