cancel
Showing results for 
Search instead for 
Did you mean: 

o2 open enrolment error: We are experiencing some technical difficulties. Please try again later.

ChrisH
Level 3: Thinker
  • 103 Posts
  • 30 Topics
  • 1 Solutions
Registered:

I've verified my work email address but at the stage where I'm ready to apply discounts, I get this errorCapture.PNG

Message 1 of 9
3,143 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128145 Posts
  • 614 Topics
  • 22498 Solutions
Registered:
Possibly. It can take a few days for all the systems to catch up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 9
3,114 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 128145 Posts
  • 614 Topics
  • 22498 Solutions
Registered:

@ChrisH 

Probably a glitch in the system.

Can you try a different browser?

Or maybe @EmilieT can check for you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 9
3,141 Views

ChrisH
Level 3: Thinker
  • 103 Posts
  • 30 Topics
  • 1 Solutions
Registered:

Could it be because I've just taken on a new tablet mobile broadband contract?

 

Edit: I've tried on Edge, Edge Dev and Firefox - I've tried it in incognito as well as safe mode with no extensions

Message 3 of 9
3,135 Views

MI5
Level 94: Supreme
  • 128145 Posts
  • 614 Topics
  • 22498 Solutions
Registered:
Possibly. It can take a few days for all the systems to catch up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 9
3,115 Views

ChrisH
Level 3: Thinker
  • 103 Posts
  • 30 Topics
  • 1 Solutions
Registered:

ok, I'll give it another try after the weekend slight_smile

Message 5 of 9
3,105 Views

EmilieT
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

@ChrisH It's be really great if you could try it after the weekend and let us know how you get on, yes! In case you're still having some issues then, pop back in this thread to update us and we can get someone on our end to look into it for you slight_smile

 

Cheers @MI5 for the advice and mention!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 9
3,081 Views

ChrisH
Level 3: Thinker
  • 103 Posts
  • 30 Topics
  • 1 Solutions
Registered:

Hiya,

 

The o2 open system worked now slight_smile

Message 7 of 9
3,040 Views

MI5
Level 94: Supreme
  • 128145 Posts
  • 614 Topics
  • 22498 Solutions
Registered:
Good news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 9
3,034 Views

EmilieT
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Great news @ChrisH, thanks for coming back and updating us! slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 9 of 9
3,022 Views