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o2 open enrolment error: We are experiencing some technical difficulties. Please try again later.

ChrisH
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I've verified my work email address but at the stage where I'm ready to apply discounts, I get this errorCapture.PNG

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MI5
Level 94: Supreme
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Possibly. It can take a few days for all the systems to catch up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@ChrisH 

Probably a glitch in the system.

Can you try a different browser?

Or maybe @EmilieT can check for you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ChrisH
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Could it be because I've just taken on a new tablet mobile broadband contract?

 

Edit: I've tried on Edge, Edge Dev and Firefox - I've tried it in incognito as well as safe mode with no extensions

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MI5
Level 94: Supreme
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Registered:
Possibly. It can take a few days for all the systems to catch up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ChrisH
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ok, I'll give it another try after the weekend slight_smile

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EmilieT
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@ChrisH It's be really great if you could try it after the weekend and let us know how you get on, yes! In case you're still having some issues then, pop back in this thread to update us and we can get someone on our end to look into it for you slight_smile

 

Cheers @MI5 for the advice and mention!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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ChrisH
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Hiya,

 

The o2 open system worked now slight_smile

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MI5
Level 94: Supreme
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Good news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
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Great news @ChrisH, thanks for coming back and updating us! slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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