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Anonymous
Posts: 0

o2 mucked up

[ Edited ]

Thanks a lot I have nearly £10 on my phone and you have gave it away to someone else. O2 must be extra careful when replacing sim cards. Great. I am really annoyed with your services.  I hope I have a great deal when I complain big time in the shop.

Posts: 83,149
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Registered: ‎04-01-2009
Level 44: Clearly Talented
Posts: 5,942
Registered: ‎18-09-2012

Re: o2 mucked up

You must understand we dont know you or your situation.

Explain yourself!
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told Smiley Wink
Posts: 113,974
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Registered: ‎04-04-2012

Re: o2 mucked up

Love these threads Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: o2 mucked up

We are customers here not o2

Anonymous
Posts: 0

Re: o2 mucked up

How did they give away your £10
Anonymous
Posts: 0

Re: o2 mucked up

O2 gave away your phone with almost £10 on it?

O2 gave away your SIM Card with almost £10 on it?

O2 simply gave someone almost £10 "out of your phone"?

 

I dont believe that they would just give someone else your phone.

If they gave away your SIM card, then you wouldnt have the same number any more, and any credit should have been moved to the new number. This would be easy for customer services to resolve if you contact them by phone.

 

More info is needed...

 

 

Posts: 113,974
Topics: 568
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Registered: ‎04-04-2012

Re: o2 mucked up

O2 transfer credit from people who complain to nice people who don't complain Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)