o2 message bombardment

[Anonymous]

Between 2.35 and 7.00am this morning I have had 9 messages from o2_UK telling me that I am out of credit and should top up if I want to use data!!! 

I don't want to top up, I don't want to use data!  How do I stop them???

Tried texting STOP ...No good. No answer from customer services.

Thanks

[jonsie]

You need to contact customer service and ask them to switch off alerts. Also update your marketing preferences in My O2 under the More option.

[Cleoriff]

Another failure of the 'automated system'. My other half is on PAYG and whilst neither of us have a problem about reminders being send.......the TIME they are all generated is a real pain! ....More for me than him... as he would sleep through anything. The slightest sound wakes me however

[Anonymous]

10 messages!!! Grrr

[Cleoriff]

---

@Anonymous wrote:

10 messages!!! Grrr

---

Would have been my reaction as well @Anonymous...in fact I would have been inclined to launch the phone out of the bedroom window

[Bambino]

O2 must know the times these messages are being sent. Someone would have to program a computer to send them. Why are they allowing them to go out at a time that they must know would be inconvenient and bothersome to most people? It's absurd.

[Toby]

HI @Anonymous,

Sorry to hear about the messages arriving when they did. I shall let the rest of the team know in the hope that this will be decreased. Has anyone else on this thread had similar messages at similar times?

[MI5]

Designed deliberately to give maximum annoyance so you top up to stop them and hence generate more cash for O2........?

[Cleoriff]

@Toby All of my messages from O2 come in 'overnight' .I am on contract.

My husband is on PAYG and all his messages come in between the hours of 3am and 6am... We never get anything during normal working hours in this house....

[Anonymous]

this is really *ing annoying.

not to mention tedious.

i have had it go on over hours and also sometimes you receive the 'pop up' messages that do not arrive as a text, these messages tend to connect you to the net so that it forces your phone to connect to web and then charge you £1  for rest of day. it is a disgusting and deceiving trick to pull, when you have a pittance left in the dregs of your account the good old helpful people at o2 - lets call them Gurus - force messages through to you so that they can, by law, charge you even more money for something you neither want or need but you now have even less in account IT IS A SCAM AND SHOULD BE OUTLAWED.